# Artificial Intelligence

> Boost your productivity with AI: chatbots, automation and data analysis. Custom artificial intelligence solutions integrated into your business tools.

Page: https://eldev.fr/en/services/artificial-intelligence/ · Version française: https://eldev.fr/services/intelligence-artificielle/index.md · [Home](https://eldev.fr/en/index.md)

We [integrate artificial intelligence](https://eldev.fr/en/technologies/ai-integration/index.md) into your business processes to automate repetitive tasks, improve decision-making and deliver an enhanced customer experience. Conversational chatbots, predictive analytics, natural language processing and computer vision: we design custom AI solutions connected to your existing [web applications](https://eldev.fr/en/services/web-development/index.md). Whether you want to automate customer service, extract insights from your data or create a virtual assistant, we find the most effective approach, and provide [ongoing maintenance](https://eldev.fr/en/services/maintenance/index.md) to keep your solution performing over time.

## Capabilities

### Chatbots

Intelligent conversational assistants for customer service and sales. Available 24/7, they answer common questions, qualify leads and reduce the workload on your teams.

### Automation

Automate repetitive tasks through machine learning. Document classification, data extraction, smart workflows: save hours every week on manual processes.

### Data analysis

Extract insights and predictions from your business data. Identify trends, anticipate customer behavior and make informed decisions with AI-powered dashboards.

### API integration

Connect to OpenAI, Claude, Mistral and specialized AI APIs. We integrate the best models on the market into your applications, with architecture designed to scale.

## Who is this service for?

You have repetitive tasks, untapped data or an overwhelmed support team, AI delivers measurable results, not hype.

- SMB that wants a 24/7 FAQ chatbot to deflect support tickets without hiring extra staff
- Team buried in internal docs (wikis, PDFs, Confluence) that wants to query its knowledge base in plain language
- Operations team spending hours manually extracting, sorting or classifying data from emails and documents
- [SaaS product or startup](https://eldev.fr/en/sectors/startups-saas/index.md) adding a conversational AI feature without rebuilding from scratch

## How it works.

We identify the processes that AI can optimize in your business. After a POC to validate the approach, we develop and integrate the solution into your existing tools. Training and documentation are included to ensure adoption.

## What makes the difference.

Pragmatic AI solutions, not tech for tech's sake. We measure the ROI of each integration and ensure AI delivers concrete value to your team.

## Frequently asked questions.

### OpenAI vs Claude vs self-hosted: which model should I use?

OpenAI (GPT-4o) and Anthropic (Claude) cover 90% of use cases well: reliable APIs, strong performance and predictable inference costs that scale with your usage volume. A [self-hosted](https://eldev.fr/en/services/hosting-infra/index.md) open-source model (Mistral, LLaMA) makes sense when data sensitivity prohibits third-party processing, or when inference volume makes API costs unsustainable. We assess the right architecture at kickoff, there is no one-size-fits-all answer.

### How much does a custom AI chatbot or assistant cost?

Cost depends on complexity: a FAQ chatbot with RAG on a small corpus, a business assistant with multiple integrations (CRM, Slack, internal API) and an autonomous agent on internal workflows are very different projects. LLM API operating costs also factor in, varying with your usage volume. Every project is quoted after a free scoping call, [get an estimate](https://eldev.fr/en/contact/index.md) within 12 hours.

### Is my data secure? What about GDPR compliance?

Yes, when the architecture is set up correctly. Both OpenAI and Anthropic offer API modes that do not use your data to retrain their models. For highly sensitive data, as in [healthcare](https://eldev.fr/en/sectors/healthcare/index.md), we can deploy an open-source model (Mistral, LLaMA) inside your own infrastructure or private cloud, your data never leaves your environment. We document the data flow and processing steps so your DPO can validate GDPR compliance without friction.

### What can AI realistically do for my business right now?

High-ROI use cases include: automated support ticket responses (40–60% deflection of manual handling), structured data extraction from PDFs or emails (hours saved per week), document classification and triage, and meeting or report summarization. RAG (retrieval-augmented generation) lets your team query hundreds of pages of internal documentation in plain English. We always start with a 2–3 week proof of concept to validate value before any production deployment.

### Can you integrate AI into Slack, my CRM or existing tools?

That is exactly our approach. We connect AI assistants to your stack via APIs: Slack, HubSpot, Salesforce, Notion, Intercom, your [web application](https://eldev.fr/en/services/web-development/index.md) or any tool with an API. Workflow automation layers (Make, n8n, Zapier or custom code) allow a chatbot conversation to trigger a CRM action, or feed an assistant from your Confluence space. Post-deployment [maintenance and updates](https://eldev.fr/en/services/maintenance/index.md) are covered in our ongoing support plans.

## Technologies & industries

- [AI Integration: OpenAI and Claude](https://eldev.fr/en/technologies/ai-integration/index.md): Generative AI integrated into your applications: RAG chatbots over your documents, data extraction, automations, agents. OpenAI, Claude, GDPR-compliant.

## Other services

- [Web Development](https://eldev.fr/en/services/web-development/index.md): Custom sites & apps
- [E-commerce](https://eldev.fr/en/services/e-commerce/index.md): Stores that convert
- [Mobile Apps](https://eldev.fr/en/services/mobile-apps/index.md): iOS & Android
- [UI/UX Design](https://eldev.fr/en/services/ui-ux-design/index.md): Memorable interfaces
- [WordPress & CMS](https://eldev.fr/en/services/wordpress-cms/index.md): Content management
- [Desktop Apps](https://eldev.fr/en/services/desktop-apps/index.md): Cross-platform desktop
- [Hosting & Infra](https://eldev.fr/en/services/hosting-infra/index.md): Servers & deployment
- [Maintenance](https://eldev.fr/en/services/maintenance/index.md): Ongoing support
- [ERP & Consulting](https://eldev.fr/en/services/erp-consulting/index.md): Integrated management & audit
- [Website Repair](https://eldev.fr/en/services/website-repair/index.md): Emergency, picked up within 2 hours

## Contact

[Contact form](https://eldev.fr/en/contact/index.md) (HTML page: https://eldev.fr/en/contact/) · Email: contact@eldev.fr · First chat is free. Response within 12 hours on business days.
